HEALTH PRIORITY 4
ACCESS TO SERVICES
Respondents identified convenience of appointment timing as a barrier to accessing healthcare.
A barrier of care for respondents is cost.
Somerset County respondents agreed that the community has transportation services available for seniors and those with disabilities.
Access to healthcare services is important for promoting and maintaining health, preventing and managing disease, and reducing the chance of premature death. While many focus group members and interviewees reported that Somerset County has high quality and extensive healthcare assets, accessing these can be challenging for some residents. Barriers identified include lack of insurance/ insurance challenges, high healthcare costs, scheduling convenience, wait times, provider availability for new patients, transportation, discrimination, and language barriers. Additionally noted as a barrier are the lack of information around social services in their communities as well as difficulty understanding how social sector programs work—including eligibility requirements and how to apply.
For this priority, Access to Services is defined as a broad range of services, including but not limited to: preventive health and wellness, medical, housing assistance, food assistance, employment assistance, and other social services.
HOW WE’RE GETTING THERE
Ensure residents have access to affordable, equitable, and high-quality services where they are treated with dignity and respect in order to improve their health and enable them to thrive in the communities they call home.
4.1: By December 2024, increase the number of patients by who use medical navigation services.
4.2: By December 2024, improve the county-wide resource, navigation, and referral systems for the full range of health and social services available in the county, especially for non-English speakers and seniors.
4.3: By December 2024, decrease the number of residents experiencing transportation challenges when accessing health and social services.
4.4: By December 2024, increase the number of residents who can access health and social services within their community.